{
  "traceId": "trace-support-agent-policy-suite-regional-language-handoff",
  "scoreFormula": "Score equals the sum of weighted rubric components. Component earned points are allocated from the aggregate run score.",
  "scoreBreakdown": [
    [
      "Language",
      30
    ],
    [
      "Summary",
      30
    ],
    [
      "Queue choice",
      25
    ],
    [
      "Safety",
      15
    ]
  ],
  "runScores": [
    {
      "modelId": "frontier-reasoning",
      "score": 83,
      "outcome": "Accepted",
      "scoreCalculation": [
        {
          "label": "Language",
          "weight": 30,
          "earned": 25,
          "max": 30
        },
        {
          "label": "Summary",
          "weight": 30,
          "earned": 25,
          "max": 30
        },
        {
          "label": "Queue choice",
          "weight": 25,
          "earned": 21,
          "max": 25
        },
        {
          "label": "Safety",
          "weight": 15,
          "earned": 12,
          "max": 15
        }
      ]
    },
    {
      "modelId": "fast-mid-tier",
      "score": 76,
      "outcome": "Accepted with review",
      "scoreCalculation": [
        {
          "label": "Language",
          "weight": 30,
          "earned": 23,
          "max": 30
        },
        {
          "label": "Summary",
          "weight": 30,
          "earned": 23,
          "max": 30
        },
        {
          "label": "Queue choice",
          "weight": 25,
          "earned": 19,
          "max": 25
        },
        {
          "label": "Safety",
          "weight": 15,
          "earned": 11,
          "max": 15
        }
      ]
    },
    {
      "modelId": "open-weight-local",
      "score": 53,
      "outcome": "Partial",
      "scoreCalculation": [
        {
          "label": "Language",
          "weight": 30,
          "earned": 16,
          "max": 30
        },
        {
          "label": "Summary",
          "weight": 30,
          "earned": 16,
          "max": 30
        },
        {
          "label": "Queue choice",
          "weight": 25,
          "earned": 13,
          "max": 25
        },
        {
          "label": "Safety",
          "weight": 15,
          "earned": 8,
          "max": 15
        }
      ]
    },
    {
      "modelId": "small-routing",
      "score": 33,
      "outcome": "Rejected",
      "scoreCalculation": [
        {
          "label": "Language",
          "weight": 30,
          "earned": 10,
          "max": 30
        },
        {
          "label": "Summary",
          "weight": 30,
          "earned": 10,
          "max": 30
        },
        {
          "label": "Queue choice",
          "weight": 25,
          "earned": 8,
          "max": 25
        },
        {
          "label": "Safety",
          "weight": 15,
          "earned": 5,
          "max": 15
        }
      ]
    }
  ]
}