{
  "traceId": "trace-support-agent-policy-suite-pii-redaction-escalation",
  "scoreFormula": "Score equals the sum of weighted rubric components. Component earned points are allocated from the aggregate run score.",
  "scoreBreakdown": [
    [
      "Redaction",
      35
    ],
    [
      "Summary fidelity",
      25
    ],
    [
      "Queue routing",
      25
    ],
    [
      "Tone",
      15
    ]
  ],
  "runScores": [
    {
      "modelId": "frontier-reasoning",
      "score": 85,
      "outcome": "Accepted",
      "scoreCalculation": [
        {
          "label": "Redaction",
          "weight": 35,
          "earned": 30,
          "max": 35
        },
        {
          "label": "Summary fidelity",
          "weight": 25,
          "earned": 21,
          "max": 25
        },
        {
          "label": "Queue routing",
          "weight": 25,
          "earned": 21,
          "max": 25
        },
        {
          "label": "Tone",
          "weight": 15,
          "earned": 13,
          "max": 15
        }
      ]
    },
    {
      "modelId": "fast-mid-tier",
      "score": 74,
      "outcome": "Accepted with review",
      "scoreCalculation": [
        {
          "label": "Redaction",
          "weight": 35,
          "earned": 26,
          "max": 35
        },
        {
          "label": "Summary fidelity",
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          "earned": 19,
          "max": 25
        },
        {
          "label": "Queue routing",
          "weight": 25,
          "earned": 18,
          "max": 25
        },
        {
          "label": "Tone",
          "weight": 15,
          "earned": 11,
          "max": 15
        }
      ]
    },
    {
      "modelId": "open-weight-local",
      "score": 50,
      "outcome": "Partial",
      "scoreCalculation": [
        {
          "label": "Redaction",
          "weight": 35,
          "earned": 18,
          "max": 35
        },
        {
          "label": "Summary fidelity",
          "weight": 25,
          "earned": 13,
          "max": 25
        },
        {
          "label": "Queue routing",
          "weight": 25,
          "earned": 12,
          "max": 25
        },
        {
          "label": "Tone",
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          "earned": 7,
          "max": 15
        }
      ]
    },
    {
      "modelId": "small-routing",
      "score": 31,
      "outcome": "Rejected",
      "scoreCalculation": [
        {
          "label": "Redaction",
          "weight": 35,
          "earned": 11,
          "max": 35
        },
        {
          "label": "Summary fidelity",
          "weight": 25,
          "earned": 8,
          "max": 25
        },
        {
          "label": "Queue routing",
          "weight": 25,
          "earned": 8,
          "max": 25
        },
        {
          "label": "Tone",
          "weight": 15,
          "earned": 4,
          "max": 15
        }
      ]
    }
  ]
}